Desktop Support

Our Office and classroom service level services provide support for all of your Office ICT equipment, onsite visits and access to County systems. We offer various support:

• Schools Information Management System (SIMS)

• Desktop access and support

• ICT Service desk support

• Email system and support

• Termly user group forum invites

• Various levels of support available

• Regular on-site visits by dedicated school expert technicians

• Install and support for servers, desktop and network infrastructure

 • iPad installation and configuration

 • Strategic and Technical advice on the wide range of ICT available for use in schools

• Backup of administration and management data to an off-site secure data centre.

• Backup of curriculum data